Help / FAQ

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How to Allow and Unblock Access to Camera and Microphone

Google Chrome

To allow the site to use your Camera and Microphone, simply click on the "Allow" button in the prompt.

If you accidentally denied access to the microphone and camera, click the Camera icon on the right side of the address bar. You can allow access again by switching to “Always allow” and clicking Done button then close the Cam to Cam window by clicking on the [x] button then start again by clicking on the Cam 2 Cam button below the model's video panel.

Firefox

To allow the site to use your Camera and Microphone, simply click on the "Remember this decision" check box then click on the "Allow" button in the prompt.

If you accidentally denied access to the microphone and camera, click the Lock icon on the left side of the address bar. You can allow access again by clicking on the (x) icon labeled "Blocked Temporarily” for both tbe camera and microphone, then close the Cam to Cam window by clicking on the [x] button then start again by clicking on the Cam 2 Cam button below the model's video panel. You will then again be prompted to allow the site to use your camera and microphone as shown on the first step.